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Returns and Credit Notes Guide for Air Bar Diamond 5
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Diamond 5 protects the relationship when something goes wrong.
A range review that ignores returns and credit notes will often produce a confident decision and a disappointing quarter on the Diamond 5.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Diamond 5.
Why returns and credit notes matters on the Diamond 5
Distinguish between a defect claim and a change of mind before agreeing any action.
The most common mistake is optimising for the first order instead of the fourth, which is where Diamond 5 economics actually settle.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Diamond 5 |
| Brand | Air Bar |
| Category | Disposable Vapes |
| Battery | 650 mAh |
| Output range | 10-80 W |
| Capacity | 4.0 ml |
| Charging | USB-C fast charge |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 200 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
A written internal standard for returns and credit notes makes onboarding new account managers far quicker and reduces avoidable errors.
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Diamond 5.
Checklist
- Keep certificates current and filed against the exact model name.
- Record the arrival condition with photographs on the day of delivery.
- Request batch photographs and a packing list prior to shipment.
- Confirm the exact configuration in writing before the deposit is paid.
- Check carton quantities against the commercial invoice line by line.
- Agree in advance who pays for return freight on a defect claim.
Commercial terms
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (174 units) | Tier 1 | 30-45 days |
| Pallet (1601 units) | Tier 2 | 21-30 days |
| Container (5426 units) | Tier 3 | 14-21 days |
Frequently asked questions
Who pays return freight on a Diamond 5 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Final word
A short quarterly review of these points will keep the Diamond 5 range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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