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Returns and Credit Notes Guide for Air Bar Diamond Lite
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Diamond Lite protects the relationship when something goes wrong.
What follows is a practical view of returns and credit notes for the Diamond Lite, written for people who place repeat orders rather than one off buys.
The most common mistake is optimising for the first order instead of the fourth, which is where Diamond Lite economics actually settle.
Why returns and credit notes matters on the Diamond Lite
Distinguish between a defect claim and a change of mind before agreeing any action.
The most common mistake is optimising for the first order instead of the fourth, which is where Diamond Lite economics actually settle.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Diamond Lite |
| Brand | Air Bar |
| Category | Disposable Vapes |
| Battery | 1000 mAh |
| Output range | 8-40 W |
| Capacity | 2.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 100 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.
Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.
Checklist
- Record the arrival condition with photographs on the day of delivery.
- Retain one sealed sample carton from every batch for reference.
- Review the reorder point after one full selling cycle.
- Agree in advance who pays for return freight on a defect claim.
- Keep certificates current and filed against the exact model name.
- Confirm the exact configuration in writing before the deposit is paid.
Commercial terms
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (198 units) | Tier 1 | 7-12 days |
| Pallet (1223 units) | Tier 2 | 21-30 days |
| Container (8019 units) | Tier 3 | 14-21 days |
Frequently asked questions
Who pays return freight on a Diamond Lite defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
A short quarterly review of these points will keep the Diamond Lite range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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